The Process
Prior to partnering with Wellvation, the organization had an established wellness program with strong participation. However, its previous vendor lacked the flexibility and customization required to meet evolving goals.
Key platform needs included:
- A completion-based (rather than points-based) incentive structure
- Separate participation pathways for employees and spouses
- A mobile-friendly experience for staff without regular computer access
- Custom health workshops, education modules, and coaching resources
- Multilingual capabilities and Single Sign-On (SSO) integration
The organization required a platform that could preserve its structured four-part incentive program while making it more inclusive, accessible, and aligned with its culture.
The Value
During the RFP process, ManageWell™ stood out for its flexibility, enterprise-level capabilities, and willingness to innovate.
One example: the organization needed to track both step counts and activity minutes within its physical activity challenges. This ensured inclusivity for employees who could not wear trackers or who participated in non-trackable activities like swimming or cycling. Although this feature was not originally available, Wellvation’s development team quickly adapted the platform to accommodate this need—reinforcing the organization’s commitment to accessibility and equity.
The organization also leveraged ManageWell™ to build custom wellness workshops within its internal coaching program. These modular, self-paced resources combined video content, Mayo Clinic health education, and internally developed materials—making it easy for staff to engage with relevant learning at their own pace.
“Other vendors couldn’t accommodate our structure, but ManageWell™ was willing to figure it out.”
— Hospital Wellness Program Manager
ManageWell™ enabled the organization to maintain its clear, four-part incentive structure year over year—preserving consistency across its large and diverse workforce. Wellvation quickly became a trusted extension of the internal team—providing responsive support, collaborative problem-solving, and ongoing feature enhancements to keep the program moving forward.
The Result
Today, this pediatric health system continues to lead with one of the highest participation rates among ManageWell™ clients. Its success is driven not by dramatic overhauls, but by sustained excellence and thoughtful iteration. Wellness is not a side initiative. It’s embedded into strategic planning and daily operations.
Key success factors include:
- Maintaining a consistent incentive structure year over year
- Securing cultural buy-in from senior leadership and middle management
- Offering inclusive tools across job types, languages, and access levels
- Making small, data-informed adjustments without disrupting the core experience
- Partnering closely with Wellvation to continuously evolve the program
As a program leader noted: “I can’t tell you what our secret sauce is, but I think it’s all of these things added up.”
By pairing an intentional culture of health with a highly adaptable wellness platform, this organization has created a sustainable model for long-term engagement and impact. Wellvation is proud to support their continued innovation in employee well-being.
About ManageWell™
ManageWell™ by Wellvation is a flexible, full-featured wellness platform that empowers organizations to drive engagement and deliver measurable results—without the limitations of rigid systems.
Book a demo to see how Wellvation can help you transform your wellness program and build a stronger culture of health.